https://gabrielleclarke.com Gabrielle Clarke Thu, 08 May 2025 22:38:51 +0000 https://gabrielleclarke.com en https://gabrielleclarke.com/Home Tue, 10 May 2022 05:11:39 +0000 Gabrielle Clarke https://gabrielleclarke.com/Home Gabrielle Clarke uses engineering and design thinking frameworks to work on challenging problems alongside thinkers with diverse backgrounds. https://gabrielleclarke.com/Product-development-work Wed, 26 Apr 2023 22:56:05 +0000 Gabrielle Clarke https://gabrielleclarke.com/Product-development-work Design systems Improving the designer experience at Intuit Scaling a design system at Livongo Health and Teladoc Health https://gabrielleclarke.com/Product-development-work-copy Thu, 08 May 2025 21:27:38 +0000 Gabrielle Clarke https://gabrielleclarke.com/Product-development-work-copy Product design Preparing for international markets at Livongo Health Creating meaningful metrics at Soofa Telling the Soofa story at Soofa https://gabrielleclarke.com/Other-work Wed, 26 Apr 2023 23:05:08 +0000 Gabrielle Clarke https://gabrielleclarke.com/Other-work Research projects Improving air quality, research and co-design for environmental justice in Greater Boston Co-designing with doulas, research and co-design with reproductive health workers Adapting wayfinding, assistive and adaptive technology research for people with progressive neurological conditions Design projects <img width="2874" height="1916" width_o="2874" height_o="1916" data-src="https://freight.cargo.site/t/original/i/79f88059122a610f870699359a98326af7ee108af2b1e72c5ca6b7c90fdadae1/coffee.jpeg" data-mid="176835019" border="0" alt="Fostering slow conversation" data-caption="Fostering slow conversation" src="https://freight.cargo.site/w/1000/i/79f88059122a610f870699359a98326af7ee108af2b1e72c5ca6b7c90fdadae1/coffee.jpeg" /> <img width="1776" height="1184" width_o="1776" height_o="1184" data-src="https://freight.cargo.site/t/original/i/814fa542aefe2ba7250674ff4e7cf07fdaca0ebbbf84f51c92bad1a6dc0e24d7/smile.jpeg" data-mid="176835020" border="0" alt="Playing in public" data-caption="Playing in public" src="https://freight.cargo.site/w/1000/i/814fa542aefe2ba7250674ff4e7cf07fdaca0ebbbf84f51c92bad1a6dc0e24d7/smile.jpeg" /> <img width="1620" height="1080" width_o="1620" height_o="1080" data-src="https://freight.cargo.site/t/original/i/02038aae5317821e9ced872e49eeb6abf0561623d46436f1e7693df334ed0c63/visual-radio.jpeg" data-mid="176835026" border="0" alt="Reinventing the library" data-caption="Reinventing the library" src="https://freight.cargo.site/w/1000/i/02038aae5317821e9ced872e49eeb6abf0561623d46436f1e7693df334ed0c63/visual-radio.jpeg" /> <img width="1125" height="750" width_o="1125" height_o="750" data-src="https://freight.cargo.site/t/original/i/a505c67bfde5ea7fdfddb7f19150649874eb960ec48de61cefcd70b4f7d5ac02/testassembly.jpeg" data-mid="232977785" border="0" alt="Exhibiting accessible design" data-caption="Exhibiting accessible design" src="https://freight.cargo.site/w/1000/i/a505c67bfde5ea7fdfddb7f19150649874eb960ec48de61cefcd70b4f7d5ac02/testassembly.jpeg" /> <img width="4032" height="2688" width_o="4032" height_o="2688" data-src="https://freight.cargo.site/t/original/i/10a4c04184ae00dda56976604a2d3d9eb2c7f31153cfa0b85b34970183d4309e/notebook.jpeg" data-mid="176835078" border="0" alt="Branding for levity" data-caption="Branding for levity" src="https://freight.cargo.site/w/1000/i/10a4c04184ae00dda56976604a2d3d9eb2c7f31153cfa0b85b34970183d4309e/notebook.jpeg" /> Art <img width="3712" height="2475" width_o="3712" height_o="2475" data-src="https://freight.cargo.site/t/original/i/674b6659c37c8fb868732affd8219503fee0ec4aa81d435527e1b931d84ae886/gaze-2.jpeg" data-mid="176835455" border="0" alt="Making eye contact" data-caption="Making eye contact" src="https://freight.cargo.site/w/1000/i/674b6659c37c8fb868732affd8219503fee0ec4aa81d435527e1b931d84ae886/gaze-2.jpeg" /> <img width="2329" height="1553" width_o="2329" height_o="1553" data-src="https://freight.cargo.site/t/original/i/495d1e79aba2c2cb28cc4bcf64b71096844485cd8c74e0132c723668a668a6fc/IMG_6572.jpeg" data-mid="176835508" border="0" alt="Printmaking" data-caption="Printmaking" src="https://freight.cargo.site/w/1000/i/495d1e79aba2c2cb28cc4bcf64b71096844485cd8c74e0132c723668a668a6fc/IMG_6572.jpeg" /> https://gabrielleclarke.com/About Mon, 30 May 2022 04:24:50 +0000 Gabrielle Clarke https://gabrielleclarke.com/About <img width="3662" height="3662" width_o="3662" height_o="3662" data-src="https://freight.cargo.site/t/original/i/c5b4cc8bf82d4fca2a7a7c06599a700d2392b045d42257aa55a8034a38d7527d/GabrielleClarke.jpeg" data-mid="175154198" border="0" src="https://freight.cargo.site/w/1000/i/c5b4cc8bf82d4fca2a7a7c06599a700d2392b045d42257aa55a8034a38d7527d/GabrielleClarke.jpeg" /> Hi, I’m GabrielleI’m a human-centered designer with a range of product development, user experience, design research, and strategy experiences. As senior product designer at Teladoc Health, I built and scaled a multi-brand, multi-platform design system to serve a team of 400 designers and engineers. I’m now a senior product designer of design systems at Intuit. I focus on solving challenging, system-level problems while never forgetting the details. I know how to write rules, know when to break them, and know when to scrap them and start over. I thrive in collaborative multi-disciplinary environments and relentlessly pursue my goals. &nbsp;I’m based in San Francisco, California and am passionate about good food, flying trapeze, and spending time outside. Experience Intuit / Senior Product Designer, Design Systems 09/2024 – present Teladoc Health / Senior Product DesignerProduct Designer II, Product Designer, Associate Product Designer 11/2020 – 08/2024 Livongo Health / acquired by Teladoc Health&nbsp;/ Associate Product Designer 06/2020 – 11/2020 The Crack Shack / Restaurant Manager, Front of House 11/2018 – 03/2020 Soofa / Research &amp; Development Intern 06/2018 – 08/2018 Return Design / Design Intern 09/2016 – 12/2016 and 01/2018 – 05/2018 Education Olin College of Engineering / Bachelor of Science / Engineering and human-centered design Parsons Paris / Visiting student / Art, media, and technology IDEO U / Impactful Presentations Talks &amp; Exhibitions Webinar / Design Systems, Diners, and Drives with Zeroheight 08/2022 Exhibition /&nbsp;Print POWER! at AREA Gallery at the University of Southern Maine 08/2017 – 11/2017 Exhibition / Infraspace at PLATEFORME Gallery Paris 04/2017 Talk / Speaker and panelist at New England Association of Schools and Colleges Conference 12/2016 Links Resume LinkedIn https://gabrielleclarke.com/Intuit-landing Thu, 08 May 2025 21:48:03 +0000 Gabrielle Clarke https://gabrielleclarke.com/Intuit-landing Improving the designer experience Supporting designers while a design system strives for platform parity. https://gabrielleclarke.com/Intuit-challenge Thu, 08 May 2025 22:04:18 +0000 Gabrielle Clarke https://gabrielleclarke.com/Intuit-challenge ChallengeWhen I joined the Consumer Group Design System ​(CGDS) team at Intuit in 2024, the design system had been serving consumer-oriented products like TurboTax for over 8 years. The team had heard feedback from designers about challenges arising during handoff to engineering due to lack of parity across platforms. Designers were learning too late that key components and features were unavailable in some platforms, and were often pushed to hastily rework designs to meet product development deadlines. We identified this as a key challenge for our team to solve, and asked ourselves:&nbsp; How might we enable designers and developers to understand the status of CGDS resources so they can build with confidence that resources needed will be available across all necessary platforms within project timelines? https://gabrielleclarke.com/Intuit-approach Thu, 08 May 2025 22:14:35 +0000 Gabrielle Clarke https://gabrielleclarke.com/Intuit-approach Approach Ideal state The obvious answer to this problem is to create parity across the platforms the system supports. While work to address discrepencies between platforms is in progress, it will take a long time to reach parity given current resourcing on our engineering team. Pragmatic approach In the meanwhile, I sought to identify initiatives that could help address this problem that we could own as designers without support from engineering. To do this, I needed to learn more about how our design users were engaging with the variety of system resources we provided. https://gabrielleclarke.com/Intuit-research Thu, 08 May 2025 22:28:53 +0000 Gabrielle Clarke https://gabrielleclarke.com/Intuit-research User researchI partnered with a teammate to design a study that would help us understand how designers used our Figma libraries, documentation, and support channels in their daily work on product features.We focused on observing designers as they worked on current features in Figma and conducted supporting interview sessions as needed. Our study included participants from various feature teams with a mix of tenured and new-to-Intuit designers.We also referenced findings from related studies conducted by other design systems teams within Intuit. https://gabrielleclarke.com/Intuit-trends-overview Thu, 08 May 2025 22:38:51 +0000 Gabrielle Clarke https://gabrielleclarke.com/Intuit-trends-overview Research trendsWe identified key trends we observed across multiple participants, and across other similar studies: